Door Attendant

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Door Attendant

Job Description

 

At Rixos Phu Quoc, the first “hello” matters just as much as the last “see you soon.”

We’re looking for a Door Attendant who understands that luxury starts at the door — someone polished, attentive, and naturally welcoming with an eye for detail and a heart for service.

If you take pride in presentation, enjoy helping others, and know how to make guests feel instantly at ease, this role has your name on it.

What you’ll be doing

As a Door Attendant, you’ll be the first and last point of contact for our guests setting the tone for their entire stay.

Your responsibilities will include:

  • Warmly greeting all guests on arrival and departure and guiding them to the appropriate areas
  • Opening the main hotel doors and maintaining a welcoming, professional presence at all times
  • Handling guest luggage safely and efficiently during arrival, stay, departure, and storage
  • Ensuring all luggage is properly tagged and secured
  • Assisting guests with directions, requests, and general inquiries
  • Resolving guest concerns promptly and coordinating with relevant departments for follow-up
  • Maintaining a clean, safe, and organised Concierge and entrance area
  • Staying informed on hotel occupancy, VIPs, groups, and daily events
  • Maintaining clear communication with colleagues during shift handovers
  • Updating and reviewing the logbook to ensure smooth operations
  • Supporting daily front office operations and reporting updates to the Assistant Front Office Manager / Front Office Manager
  • Ensuring compliance with hotel safety, fire, and first aid procedures
  • Demonstrating excellent product knowledge of the location, hotel facilities and services

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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