Bellperson

The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort and Club is looking for a Bellperson (Seasonal) to join the team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California’s surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

• Classification: Seasonal (Mid-May to September)
• Shift: Full availability required – must have availability to work weekends, overnights, weekdays, and holidays.

         Pay: $16.90 per hour plus tips

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• https://jobs.hilton.com/apac/en/job/HOT0CHSY/Bellperson-Seasonal-Waldorf-Astoria-Monarch-Beach-Resort