Purpose of Role
The Assistant Director of Events performs key functions of supporting the Events Sales department with the revenue generation within the hotel, with a focus on Meetings and Events lead generation and conversion, maximising all sales opportunities, and exceeding all KPI’s per annual hotel plan.
The Assistant Director of Events assists the director in interfacing with the hotel management (Director of Sales & Marketing, General Manager) to report on operational statistics, personnel issues, sales and service performance, as well as cost and cash flow analysis related to departments if required.
– To assist the director in developing sound financial projections and managing cost control.
– To assist the director in mediating problems, implementing correction plan and handling customer complaints.
– To assist the director in creating training programmes and conducting regular updates / refresher training sessions.
– To assist the director in developing and executing W Happenings.
– To assist the director in developing the internal / external marketing plans and events packages / programs.
– To liaise with the Director of Revenue Management on rate strategies and market intelligence.
– To liaise with other departments as necessary and represent the best interests / requirements of the Events Sales department
– To keep the department functioning smoothly by ensuring that team members operate with peak efficiency through coordination, communication and cooperation.
– To ensure comprehensive use of Delphi and 100% accuracy to maximise Events Sales efficiency.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of […]
Additional Information: This hotel is owned and operated by an independent franchisee, ACHM Spain Management, S.L. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of […]
