Front Desk Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Desk Supervisor

Company Description

 

Discover Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture. As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award-winning infinity pool, a state-of-the-art fitness centre overlooking the skyline, an exclusive top-floor Executive Lounge and our renowned luxury spa.

At the heart of everything we do are exceptional people. We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.

Inspiration, Recognition & Reward

As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards. Enjoy privileged access to an international portfolio of luxury accommodation, exceptional dining, and curated lifestyle experiences. Daily touches of indulgence; from preferred-rate artisan coffee to a thoughtfully designed Ambassador dining menu, elevate the everyday.

Your growth is equally important to us. Through a distinguished learning platform blending expert knowledge with tailored development, we support your evolution as a culinary leader within a culture that celebrates excellence, individuality and ambition.

 

Job Description

 

Bonjour! Step into a key role at Sofitel, where every guest experience begins at the heart of our hotel. As our Front Desk Supervisor, you will oversee daily Front Office operations alongside our Duty Managers, ensuring every arrival, stay, and departure reflects the elegance, warmth, and personalised service synonymous with our brand.

You will lead, coach, and inspire the Front Office team to deliver consistently exceptional service, driving performance across loyalty enrolment, upselling initiatives, guest satisfaction, and key operational metrics. Your guidance and presence will set the tone for polished, professional, and memorable guest interactions.

Collaborating seamlessly with Housekeeping, Food & Beverage, Engineering, and other departments, you will ensure smooth day-to-day operations while maintaining a welcoming and refined front desk atmosphere. You will also champion team development, training, and performance management, fostering a culture of excellence, engagement, and continuous improvement.

By monitoring guest feedback, operational reports, and servi

https://careers.accor.com/global/en/job/front-desk-supervisor-in-sofitel-sydney-darling-harbour-sydney-australia-jid-93258

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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