CANDIDATE PROFILE
* Bachelor degree in Tourism and Hotel Management, or related major
* Fluency in Turkish and English is a must
* At least 1 years experience in Front Office and/or Reservation Department
* Opera Hotel Management System knowledge is a plus
* Strong communication skill
POSITION SUMMARY
* Process all reservation requests, changes, and cancellations received by phone or mail.
* Identify guest reservation needs and determine appropriate room type.
* Verify availability of room type and rate.
* Explain guarantee, special rate, and cancellation policies to callers.
* Answer questions about property facilities/services and room accommodations.
* Follow sales techniques to maximize revenue.
* Input and access data in reservation system.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.https://careers.marriott.com/reservations-agent-fluency-in-turkish-english-required/job/7D646F09A4ECABD248C6F3A332FEEBA1
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
No Standard Job Description Available. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. […]
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Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room […]
