Set along the breathtaking coastline of Kauai, Hale Hokuala Kauai, Curio Collection by Hilton, is seeking an experienced Director of Front Office to join the team during the pre-opening phase of this highly anticipated 210-room oceanfront golf resort. This is a rare opportunity to help bring a distinctive destination to life—shaping the arrival experience, service culture, and first impressions from day one.
Reporting to the General Manager, this role will lead all aspects of Front Office operational readiness from pre-opening planning through grand opening and into stabilized operations. The Director of Front Office will partner closely with ownership, construction and design teams, and Hilton brand partners to ensure opening milestones are achieved, while building and inspiring a high-performing Front Office team, establishing departmental procedures, and driving seamless execution across guest arrivals, departures, and overall lobby experience.
This hands-on leader will play a critical role in developing service standards, arrival and departure protocols, supporting hiring and training strategies, aligning with brand expectations, and ensuring a seamless and elevated guest journey. The ideal candidate brings strong full-service or resort Front Office leadership experience, thrives in fast-paced pre-opening environments, and is energized by building a best-in-class operation from the ground up.
The position offers a competitive salary range of $105,000 to $120,000 annually.
What will I be doing?
As a Director of Front Office, you would be responsible for directing and administering of all Front Office operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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