Front Office Ambassador

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Ambassador

Company Description

 

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in a world where life beats faster.

Rate of Pay: $29.76/hr

 

Job Description

 

 

What you will be doing:
Reporting to the Director, Front Office, responsibilities and essential job functions include but are not limited to the following:

  • Demonstrating Reception, Concierge, and Operator standards of Service & Operational Procedures in all interactions and comply with all brand, hotel and departmental policies and procedures
  • Must comply with most current Accor and Sofitel standards
  • Have a complete working knowledge of all applicable systems, machines, and devices
  • Be a driving force for the brand loyalty program. Enroll new ALL loyalty members and update guest ALL profiles. Upon check-in any guest without an ALL membership must be asked if they are a member, celebrating loyalty and if not member, subsequently offered enrollment
  • Adhere to and promote the Company’s Health & Safety policies to ensure a safe work environment and be knowledgeable about all safety & emergency procedures
  • Be able to handle promptly and effectively any queries arising from guests including in-room dining order taking. Following up with guests as needed within 20 minutes.
  • Make and/or modify any hotel, restaurant, tour, and transportation reservations. Enter into respective computer software
  • https://careers.accor.com/global/en/job/front-office-ambassador-in-sofitel-washington-dc-lafayette-square-washington–jid-115806

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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