Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Concierge

Peppers Noosa Resort & Villas is nestled in the serenity of Noosa National Park offering a range of premium accommodation from studio to four bedroom Apartments and Villas. Park & Cove situated atop of Peppers Noosa Resort & Villas offers dining experiences for up to 80 patrons with a philosophy that celebrates the people, produce, history and culture unique to the Sunshine Coast. Surrounded by nature, in Noosa you will find a tapestry of waterways, untouched national parks and wide-open beaches to explore and make your own during your down time.

 

 

Purpose

As Concierge, you will be the face of hospitality, responsible for elevating our guests’ experiences to the next level. You will play a crucial role in providing personalised assistance, local insights, and exceptional service, turning each guest’s stay into a memorable adventure.

 

Primary Responsibilities

  • Foster genuine connections with guests, making them feel valued and comfortable during their stay
  • Assist guests with transport and travel arrangements, luggage delivery and storage, parking and valet services
  • Address and resolve guest concerns promptly and professionally
  • Offer expert recommendations for local attractions, restaurants, and activities
  • Promote seamless communication and cooperation among departments, including Housekeeping, Front Office (including Reservations), and Maintenance

 

Skills and Experience

  • Previous customer service experience, preferably in the hospitality industry
  • A track record of effectively managing multiple tasks and excelling in high-pressure situations
  • Strong problem-solving abilities and a proactive approach
  • Outstanding communication and interpersonal abilities
  • Have a good grasp of local knowledge or the ability to quickly learn and improve current knowledge
  • Drivers licence required to drive onsite buggy
  • Willingness to embrace a flexible rotating roster, including evening, weekend and public holiday shifts as required

 

 

 Accor Benefits

  • ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide!
  • Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to you
  • Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on your worldwide stays
  • Learn Your Way – Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsyhttps://careers.accor.com/global/en/job/concierge-in-33a-viewland-dr-4567-noosa-heads-au-jid-94598

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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