Communications Operator

Stay inspired by joining the stunning Conrad hotel located in the heart of urban DC as a Communications Operator!

This stylish and sophisticated Forbes 4-Star hotel has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets. This includes a signature restaurant, rooftop bar, lobby bar, club lounge, and in-room dining.

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As a Communications Operator, you would be responsible for answering and responding to internal and external calls in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
• Provide information and demonstrate knowledge of all hotel facilities and services
• Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations
• Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
• Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.

Classification: Full-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

Pay Rate: The pay rate for this role is $30.25 per hour and is based on applicable and specialized experience and location.

Medical Insurance Coverage Available – for you and your familyhttps://jobs.hilton.com/apac/en/job/HOT0CK27/Communications-Operator-Conrad-Washington-DC