Hospitality Jobs logo – global hospitality job marketplace
Sign In

Front Office Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Office Manager

Apply Now

Additional Information: This hotel is owned and operated by an independent franchisee, HHM Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Description:

– Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
– Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
– Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures.
– Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts. Review, submit for approval, and order capital budget items as required.
– Supervise all guest services department managers.
– Review correspondence from guests and incident logs and direct staff according to information obtained.
– Oversee all vendor and personnel contracts throughout the hotel.
– Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking.
– Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
– Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
– Perform other duties as requested by management.
Job Qualifications:
– Associate’s or Bachelor’s degree preferred.
– 2 to 5 years hospitality related experience.
– Work schedule varies and may include working on holidays and weekends.
– Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

Competitive wages for full time and part time opportunities; Medical, Dental and Vision Health Insurance; Paid Time Off; 401k Company Match; Daily Pay; Free Basic Life Insurance; 24/7 access to TELUS Health, a confidential work-life resource; Travel Discounts; Commuter Transit and Commuter Parking Benefits; Employee Assistance and Wellness Program; Educational/Professional Development; Referral Bonus Program.

$60,000-$70,000https://careers.marriott.com/front-office-manager/job/95A375A1CA110A96F947815731B3AE7F

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Logo of Hospitality Jobs – hotel and restaurant recruitment platform

FO Agent

Job for: Locals
Indonesia
Logo of Hospitality Jobs – hotel and restaurant recruitment platform

AFOM

Job for: Locals
Indonesia
Logo of Hospitality Jobs – hotel and restaurant recruitment platform

Receptionist

Job for: Locals
Thailand
Logo of Hospitality Jobs – hotel and restaurant recruitment platform

Reservation Agent

Job for: Locals

POSITION SUMMARY   Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow […]

Spain
Logo of Hospitality Jobs – hotel and restaurant recruitment platform

Welcome desk agent

Job for: Locals

  Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and […]

Portugal