Located in Melbourne’s vibrant inner-north, we are a leading conference venue and leisure destination offering contemporary accommodation, stylish dining, and versatile event spaces in the heart of Preston. With 383 guest rooms, 13 conference and event venues, and two on-site dining outlets, our property caters to both corporate and leisure clients.
Easily accessible via the 86 tram and Mernda train line—both within walking distance—and with over 400 on-site parking spaces, our property is ideally positioned. We pride ourselves on delivering professional service, memorable experiences, and flexible solutions to meet the evolving needs of our diverse clientele.
Are you passionate about hospitality, customer service, and creating memorable guest experiences?
We are currently seeking a vibrant and customer-focused Reservation Agent to join our team. This is an exciting opportunity to work in a dynamic hotel environment where you’ll play a key role in managing reservations and delivering exceptional service.
About the Role
As a Reservation Agent, you will be the first point of contact for guests, managing room inquiries, bookings, confirmations, and cancellations. You’ll also assist with yield management to maximise occupancy and revenue while ensuring a personalised and seamless guest experience.
Key Responsibilities
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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