Digital App Operations Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Digital App Operations Manager

Company Description

Minor Hotels is at the heart of the world’s most exciting cities, nestled on the world’s most beautiful beaches, and hidden within the most remote jungle retreats. Let us show you the world, from seamless city stays to exclusive safari lodges and luxury resorts on private islands.

Savour world-class dining at our collection of Wolseley restaurants, or sip cocktails with trendy socialites at SEEN. Embrace holistic wellness through revitalising therapies, or embark on the journey of a lifetime by train, luxury cruise or private jet.

Wherever your adventure takes you, we’re there. Discover the world with Minor Hotels.

Job Description

Minor Hotels is embarking on one of the most significant digital transformation programmes in its history, spanning a multi-brand portfolio across 50+ countries. As Manager, Digital App Operations, you will be a key delivery partner to the Director of Global App Projects, helping to drive the programme forward across the Guest App, release validation, and property onboarding workstreams.

This is a high-visibility, cross-functional role suited to someone who thrives in ambiguity, takes ownership without being asked, and can operate confidently across both business and technology teams.

App Project Delivery

  • Coordinate end-to-end delivery of the Minor Hotels guest app across iOS and Android, supporting the Director in planning, tracking, and reporting
  • Manage cross-workstream dependencies with GCP, CMS, DAM, Salesforce, and CCH teams, escalating blockers proactively
  • Maintain detailed project plans, RAID logs, and status updates for stakeholder reporting
  • Liaise with our implementation partner to monitor deliverables against the December 2026 launch timeline

Release Validation

  • Act as the business-side validation owner for all new app releases, confirming that features and fixes are functioning as expected prior to go-live
  • Coordinate with the QA team to review test outcomes, interpret results, and sign off on release readiness
  • Define validation checklists and acceptance criteria for each release scope, working across business and technology stakeholders
  • Track and follow up on issues identified during validation, ensuring resolution before release windows

Onboarding & Adoption

https://jobs.smartrecruiters.com/MinorInternational/744000127637599-digital-app-operations-manager?trid=89334b4a-13c4-4bd2-bbae-d30c41ecede8

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Social Media Content Executive

Job for: Locals

Company Description Minor Hotels is at the heart of the world’s most exciting cities, nestled on the world’s most beautiful beaches, and hidden within the most remote jungle retreats. Let us show you the world, from seamless city stays to exclusive safari lodges and luxury resorts on private islands. Savour world-class dining at our collection […]

Thailand

Sales Manager

Job for: Locals

En Accor, somos mucho más que un líder global; valoramos la individualidad y te damos la libertad de encontrar el puesto y la marca que mejor se adapten a tu personalidad única. Nuestro compromiso con tu desarrollo y aprendizaje garantiza que tu trabajo tenga un verdadero propósito, permitiéndote explorar las infinitas posibilidades que te esperan […]

Spain

Marketing and Communications Manager

Job for: Locals

Novotel, Mercure & ibis Darwin Airport are conveniently located just a few steps away from the airport and a short 15-minute drive from the vibrant Darwin CBD, the Hotels offer a prime location for both business and leisure travellers. Be a part of this journey… Airport Development Group (ADG) has made a significant investment of […]

Australia

Stage Marketing

Job for: Locals

Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi parisien. Spontané, cultivé, audacieux : l’effervescence permanente de création et d’émotion qui y règne, attire les voyageurs en quête de vie à la française. Ayant rouvert en 2010 comme […]

France

Sales Manager

Job for: Locals

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. […]

United States