Restaurant Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Restaurant Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Position: Oxbow Bar & Grill Restaurant Manager
Location: Fort Myers, Florida
Department: Food & Beverage
Reports To: Assistant Director of Food & Beverage
Status: Exempt
Job Summary
The Oxbow Bar & Grill Restaurant Manager is responsible for overseeing the daily operations of Oxbow Bar & Grill, ensuring exceptional guest experiences from arrival through departure while maintaining high service, quality, and operational standards. This leadership role is responsible for driving guest satisfaction, team member engagement, financial performance, cleanliness, safety, and compliance throughout all restaurant and bar operations. The Restaurant Manager will lead by example through a hands-on management approach while fostering a culture centered around hospitality, accountability, teamwork, and operational excellence.
Essential Functions
•Maintain compliance with Luminary Hotel & Co. and Mainsail Lodging & Development company core values, policies, and service standards.
•Create and maintain a positive, professional, and hospitality-driven atmosphere for guests and team members.
•Manage the daily operations of Oxbow Bar & Grill, including dining room, patio, bar, host stand, and service support areas.
•Ensure all guests receive exceptional service by actively monitoring the guest experience and resolving concerns promptly and professionally.
•Respond to all guest requests, complaints, accidents, incidents, and service recovery opportunities in a timely, attentive, courteous, and efficient manner with appropriate follow-up to ensure guest satisfaction and retention.
•Conduct consistent table touches and engage with guests throughout service to solicit feedback and build guest relationships.
•Respond to and manage all guest feedback platforms including Marriott GXP, Medallia, TripAdvisor, Google Reviews, OpenTable, Yelp, and all social media channels in a professional, timely, and hospitality-driven manner.
•Maintain awareness of online reputation trends and collaborate with Food & Beverage and Marketing leadership on guest sentiment and operational improvements.
•Assist bartenders, servers, server assistants, food runners, and hosts during meal periods and peak business demands.
•Supervise and direct daily shift operations while working closely with Assistant Managers, Supervisors, Culinary Leadership, Stewarding, and other hotel departments.
•Prepare weekly schedules according to business forecast, labor budgets, productivity standards, and operational needs.
•Monitor staffing levels to ensure exceptional guest service while achieving labor and financial objectives.
•Maintain accurate payroll records and approvals in accordance with company payroll deadlines and policies.

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Bartender

Job for: Locals

Bartender / Oriental Lounge マンダリン オリエンタル 東京では、オリエンタルラウンジのチームの一員としてBartenderを募集しています。 あなたは職人技の達人ですか?チームとして共に成功を収め、誠実さと尊重の精神を示しながら責任を持って行動する環境で輝ける方ですか?成長志向をお持ちですか?私たちは、ファンズ オブ エクセプショナルになって頂ける方をお待ちしています。 数々の権威ある賞に輝くマンダリン オリエンタルは、世界で最もラグジュアリーなホテル、リゾート、 レジデンスを展開しています。マンダリン オリエンタルは、オリエンタルの伝統と、立地する土地の文 化や独自のデザインを反映させた、卓越したホテルづくりで定評があります。当ホテルグループの使 命は、きめ細やかなおもてなしを通じて、お客さまに感動と喜びをお届けすることです。マンダリン オリエンタルは、ラグジュアリーホス ピタリティ業界における革新的なリーダーとしての名声を高め、長期にわたって持続的成長を実現しています。 マンダリン オリエンタル 東京は、その先進的なデザインと、数々の受賞歴を誇る「おもてなし」精神 に満ちたサービスにより、東京を代表する洗練されたラグジュアリーの象徴としての地位を確立して おります。東京の歴史と文化の中心地ともいえる日本橋エリアに位置し、現代的でありながら、時代 を超越した建築の美しさを備えた、マンダリン オリエンタル ホテル グループにとっての国内1号店 です。   About the job Bartenderはホテル38階オリエンタルラウンジでのバーテンダー業務を担当します。全てのお客様にご満足いただけるサービスを提供できるように、そして実際のお客様の体験が、予想をはるかに超えるようなものである為に、LQEを念頭に置いてホスピタリティーマインドあふれるサービスを提供することに尽力します。そしてマネジメントから共有されたスタンダードに基づき、ゲストのご期待を更に超える事ができるようなサービスを提供する事が求められています。また、お客様からのスペシャルリクエストにも臨機応変に対応すること、常にワークステーションを綺麗に保つことも求められます。場合によってはスタッフの得意分野を加味した上で、特別なタスクを任される事もあります。 スーパーバイザー、アシスタントマネージャー、デパートメントヘッドにレポートをします。 https://careers.mandarinoriental.com/jobs/bartender-oriental-lounge-tokyo-japan

Japan

Room Service Manager

Job for: Locals

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]

United States

Guest Service Ambassador-Food & Beverage

Job for: Locals

POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide […]

India

F&B attn

Job for: Locals
Thailand

Bartender

Job for: Locals

Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their […]

Egypt