Host

We are looking for a Host to join the re-opening of the famed Delano Miami Beach.

Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.  

JOB OVERVIEW:

Under the general guidance of the F&B Manager, the Host is responsible for managing the guest reception and seating process within the restaurant. The Host ensures a warm and professional welcome, maintains efficient seating flow, and supports the front-of-house team in delivering outstanding guest experiences. This role is key to upholding the restaurant’s hospitality standards and creating a positive first impression for every guest.

YOUR KEY RESPONSIBILITIES:

• Greet and welcome guests warmly and professionally upon arrival, creating a positive first impression and setting the tone for their dining experience.
• Manage guest reservations, waitlists, and seating assignments efficiently to optimize table turnover and minimize wait times.
• Coordinate closely with the front-of-house team, including servers and kitchen staff, to ensure smooth guest flow and timely seating.
• Provide accurate and timely communication to guests regarding wait times, special requests, and seating availability.
• Assist in training new hosts and support ongoing development by sharing best practices and company service standards.
• Maintain cleanliness and organization of the host station and entrance area to ensure an inviting environment.
• Monitor guest feedback related to seating and arrival experience and report any issues to management promptly.
• Adhere strictly to health, safety, and restaurant policies and procedures to provide a safe environment for guests and staff.
• Support team morale by fostering a collaborative and positive working environment.
• Complete necessary daily reports and logs accurately and submit to management as required.
• Assist with other front-of-house duties as assigned to ensure overall operational efficiency.
• Any other reasonable duties as assigned by the supervisor or manager.
• We recognize we are in the hospitality industry and that may require us to provide lateral service.
• We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.