PBX Operator

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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PBX Operator

Mandarin Oriental Punta Negra, Mallorca is looking for a PBX Operator to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness – each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.

About the job

Based at Mandarin Oriental Punta Negra, Mallorca, as the PBX Operator, you will be responsible for operating the hotel’s switchboard, answering all incoming calls promptly and professionally.

As PBX Operator, you will be responsible for the following duties:

  • To answer the telephone in the utmost clarity, offering assistance to internal and external callers.
  • To transfer calls accurately to the appropriate departments or guest rooms while ensuring a smooth connection.
  • To maintain a thorough knowledge of hotel services, promotions, and policies to assist guests effectively.
  • To provide service and information regarding the hotel facilities to guests and outside calls.
  • To maintain Privacy of Communication whilst on duty, as per MOHG standards.
  • To report all suspicious occurrences and hazardous conditions.
  • To perform any other reasonable duties as required by the Front Office Manager.

As PBX Operator, we expect from you: 

Experience and education

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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