Manager, Global Business Architecture

What you’ll do during a typical day:

• Lead business and technical discovery efforts to identify gaps, integration requirements, and improvement opportunities within the CALA technology ecosystem, with a initial focus on Brazil
• Partner with global technology teams to translate regional needs into clear business and technical requirements
• Support the localization and configuration of Hilton’s Property Engagement Platform (PEP), ensuring understanding of local operational practices, fiscal requirements, and legal compliance across CALA countries
• Create project plans for increased transparency across projects
• Identify project risks, build mitigation plans and manage leadership escalations accordingly
• Lead daily project activities and support project workstreams with their deliverables
• Support pilot initiatives, country rollouts, and continuous improvement efforts related to PEP and the broader property technology ecosystem

How you’ll collaborate with others:

• Facilitate regular project calls with technology, business and vendor workstreams to convey project vision, communicate priorities and lead overall progress
• Conduct deep-dive sessions to define requirements, identify solutions and resolve problems
• Collaborate with regional teams in preparation for implementing Property Engagement Platform (PEP) in new countries
• Collaborate with regional ownership and management groups to understand technology needs

Projects you’ll take ownership of:

• PEP, Hilton’s new cloud-based property management system
• Regionalization of Hilton’s technology stack for CALA

What It Takes to Make the Stay

You have these minimum qualifications:

• Five (5) years of professional work experience in Technology
• One (1) year of hospitality experience
• Two (2) years of technical project management experience
• Travel up to 15%

It would be useful if you have:

• Bachelor’s Degree, or Associate’s Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
• Seven (7) + years of professional work experience in Technology or related field
• Two (2) + years of professional work experience in a multinational company
• Experience with property management systems, i.e., Opera, OnQ PM, HotelKey
• Knowledge of Jira, Confluence and MS Project

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/jobs/preview/207302