F&B Host

POSITION SUMMARY

• The Host/Hostess greets arriving guests, welcomes them into the establishment and escorts them to the dining room to seat them.
• Manages reservations and seating arrangements.
• Maintains menus and host stand.
• Monitors the open dining sections of the restaurant for empty and cleaned tables.
• Estimates wait times for guests, monitoring the guest waiting list and ensuring that the needs of the guests are met while they are waiting.
• Answers the telephone,book reservations and move tables together to accommodate large parties.
• When required, he/she is expected to perform the basic tasks of a waiter e.g. bringing dishes to guests and help in clearing and setting of tables.
• Facilitate effective communication and engagement at the workplace.
• Establish relationships for customer confidence.
• Facilitate effective work teams.
• Interact with and serve f&b guests.
• Maintain workplace safety and health policies and procedures.
• Manage productivity improvement.
• Provide quality control for service.
• Solve problems and make decisions at supervisory level.
• Supervise quality procedures.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: Nonehttps://careers.marriott.com/f-b-host/job/3128309BCF11C5DEE4C8B04CAF7CBB99