Front Office Multi-Skilled

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Multi-Skilled

Company Description

 

The Fairview Hotel Collection represents a diverse range of accommodations across the UK, offering tailored experiences for both leisure and business travelers. This collection includes popular brands like Novotel, Mercure, Ibis, and Holiday Inn, situated in key locations. Each property combines comfort, modern amenities, and excellent service, catering to various needs, from family getaways to corporate events.

Fairview’s hotels are designed to provide memorable stays. Many of the properties feature on-site dining, meeting facilities, and recreational spaces, making them ideal for short breaks or extended visits.

 

Job Description

 

Join our dynamic team as a Front Office Multi-Skilled Day/Night Team Member at our prestigious hotel in Ipswich, United Kingdom! We’re looking for an enthusiastic and customer-focused individual to be the face of our organization, ensuring exceptional guest experiences from check-in to check-out.

  • Extend a warm, friendly welcome to all guests, embodying our commitment to hospitality excellence
  • Manage the check-in and check-out processes efficiently, ensuring accuracy and attention to detail
  • Respond promptly and courteously to guest inquiries and requests throughout their stay
  • Handle phone calls professionally, providing information about hotel services and local attractions
  • Accurately process payments and maintain financial records
  • Promote hotel facilities and services, maximizing sales opportunities through product knowledge and effective communication
  • Collaborate with other departments to ensure seamless guest experiences
  • Address and resolve guest concerns in a timely and empathetic manner
  • Maintain an organized and tidy front desk area
  • Adapt to changing priorities and manage multiple tasks in a fast-paced environment
  • Ensure compliance with hotel policies and safety procedures
  • Able to work day and night shifts
  • MUST LIVE IN THE UK
  • Please email your cv to fom@novoips.co.uk

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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