POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.https://careers.marriott.com/guest-experience-specialist/job/CD774AE7768695381449A626CC17EA40
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Company Description Accor is the Pacific’s largest hotel group and one of the world’s leading hospitality brands, with a network of more than 5,600 properties across over 110 countries. We offer exceptional opportunities for career development and the opportunity to Work Your Way across much-loved brands ranging from luxury to economy hotels around the […]
Descrição da empresa Por que trabalhar para a Accor? Somos muito mais do que um líder mundial. Sejam bem-vindos como você é e você poderá encontrar um trabalho e uma marca que correspondam à sua personalidade. Apoiamos você a crescer e aprender todos os dias, garantindo que o trabalho traga um propósito à sua […]
Descrição da empresa POR QUE TRABALHAR PARA A ACCOR? Somos muito mais do que um líder mundial. Sejam bem-vindos como você é e você poderá encontrar um trabalho e uma marca que correspondam à sua personalidade. Apoiamos você a crescer e aprender todos os dias, garantindo que o trabalho traga um propósito à sua vida, […]
Company Description For more than a century, Hamilton Princess & Beach Club is Bermuda’s only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues. Here at the iconic “Pink Palace” we […]
Company Description Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive. Fairmont Orchid is […]
