Assistant Manager of Resort Experience

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

The Assistant Manager of Resort Experience – Concessions & Event Operations supports the planning, coordination, and execution of seasonal and special event operations. This role serves as a key partner to the Manager of Resort Experience, assisting with operational planning, concessions readiness, team supervision, and on-site execution. The Assistant Manager ensures events operate smoothly, safely, and in alignment with guest experience standards while supporting labor planning, training, and cross-functional coordination.

Reporting to the Assistant Director of Resort Experience, responsibilities and essential job functions include but are not limited to the following:

Event Concessions & Operations Management

• Lead and oversee all event concession operations, including food stands, beverage service, bars, and mobile concession locations.
• Manage day-to-day concession activities, ensuring efficient service, product quality, cleanliness, and compliance with health and safety standards.
• Oversee inventory management, ordering, receiving, and stock control for all concession food, beverage, and operating supplies.
• Coordinate and execute food preparation for event concession offerings, including pretzels, kettle corn, churros, donuts, cookies, and other specialty event products.
• Develop and maintain product preparation standards, recipes, portion controls, and quality assurance procedures.
• Recruit, train, schedule, and supervise concession team members, bartenders, and back-of-house staff to ensure exceptional guest service and operational efficiency.
• Monitor labor, food costs, beverage costs, and inventory variances while identifying opportunities to improve profitability and operational performance.
• Collaborate with Event Operations teams to support event setup, execution, guest flow, and overall event success.
• https://careers.accor.com/global/en/job/assistant-manager-of-resort-experience-concession-operations-in-fairmont-scottsdale-princess-scottsdale-united-sta-jid-94733