Bell and Door Attendant

Your Team and Working Environment

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

What Is In It For You: 

• Competitive salary
• Flexible Benefit and PTO plans
• Generous 401k options
• Employee rates at Luxe Accor properties in North and Central America
• Learning programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibility and Employee Wellbeing initiatives

The Bell/Door Attendant is responsible for all aspects of Lobby service – from arrival, luggage services, lobby assistance through departure.  The candidate is required to have exceptional guest service skills and thrive on creating a welcoming environment.

What You Will Be Doing:

• Provides all arriving guests with a warm welcome
• Act as first/last point of contact for guest, opening/closing car and Hotel Lobby doors, includes bidding farewell
• Executes curbside check in
• Keeping Door area and Lobby impeccable at all times
• Utilizing Guest Name in all interactions
• Knowledgeable on Pittsburgh – Attractions, Directions, Cultural Scene, etc
• Assists guests with luggage and secured luggage storage
• Maintains relationships with limousine and cab services
• Escorts guests to their destinations within the hotelhttps://careers.accor.com/global/en/job/bell-and-door-attendant-in-fairmont-pittsburgh-pittsburgh-united-states-jid-57119