Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 275 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.
The Role
The Assistant Restaurant Manager supports the Restaurant Manager in delivering exceptional dining experiences that exceed guest expectations in line with Mandarin Oriental’s Legendary Quality Experiences (LQE) and MOQA standards. This role assists in overseeing daily restaurant operations, driving team performance, ensuring operational excellence, and contributing to revenue growth and profitability while fostering a culture of excellence, engagement, and continuous development.
Key Responsibilities
Operational Excellence
• Assist the Restaurant Manager in implementing and maintaining LQE and MOQA standards across all service interactions.
• Proactively handle guest feedback, concerns, and special requests, ensuring timely resolution and effective communication in the absence of the manager.
• Monitor guest satisfaction throughout the dining experience and take immediate corrective action where necessary.https://careers.mandarinoriental.com/jobs/assistant-restaurant-manager-manilla-metro-manila-philippines
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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