Chef De Brigade

CHEF DE BRIGADE, FRONT OFFICE

4 days on, 4 days off, 12 hour shifts

Mandarin Oriental Hyde Park is looking for a Chef De Brigade to join our Front Office team. 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As a Chef De Brigade at Mandarin Oriental Hyde Park, London, you will be responsible for:

• Supervising the receptionist team, conducting on the job trainings, and providing feedback.
• Providing arrival and departure updates, monitoring room status’ and handling booking levels with reservations.
• Conducting handover briefings and ensuring consistent communication with the reception team, keeping them informed at all times.
• Ensuring quality control of guest service and being a role model for the team in regard to standards.
• Being the first point of contact for guest complaints.

As a Chef De Brigade you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and evening (including weekends and bank holidays), so flexibility is required where applicable.

To be a successful Chef De Brigade candidate, you must have previous supervisory experience in a luxury hotel environment. You will be an excellent communicator with a passion for delivering hihttps://careers.mandarinoriental.com/jobs/chef-de-brigade-london-england-united-kingdom