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This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Organize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block rooms in the computer, identify designated requirements. Perform duplicate reservation checks. Run and check daily reports/contingency lists. Supply guests with directions and […]
JOB SUMMARY The Duty Manager is responsible for overseeing the hotel’s daily operations and ensuring a seamless guest experience during each shift. This role acts as the primary point of contact for guests and associates in the absence of senior management, ensuring that service standards, safety protocols, and operational procedures are consistently upheld. CORE WORK […]
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, […]
Position Summary As a Guest Experience Supervisor, you will support the Front Office and Guest Experience Management teams in delivering exceptional, personalised service throughout the guest journey. You will oversee daily guest interactions, ensuring that all service standards are consistently exceeded and that every guest leaves with a memorable experience. This role requires a proactive, […]
