Commercial Director

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World’s 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.

About the role:

The Commercial Director leads all commercial functions for the resort, including Sales, Revenue Management, Marketing, Public Relations, and key revenue-generating departments. As part of the leadership team, this role partners closely with the General Manager to develop and execute strategies that maximize revenue, profitability, and brand positioning across Rooms, Food & Beverage, Spa, and other revenue streams. This position reports directly to the General Manager and collaborates with regional and global commercial teams.

What you will do:

• Lead and develop high-performing teams across Sales, Revenue Management, Marketing, Public Relations, and Reservations
• Define and execute commercial strategy to maximize total resort revenue and profitability across all segments
• Oversee revenue management practices, including pricing, inventory, and distribution strategies to achieve optimal business mix
• Partner with Revenue Management leadership to drive analytics, forecasting, and performance reviews
• Develop and execute annual marketing and sales plans aligned with financial objectives and brand standardshttps://careers.fourseasons.com/us/en/job/REQ10384478/Commercial-Director