Host/Hostess

We do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required.

Job summary: Host/Hostess

To welcome the guest upon their entry into the restaurant and ensure that their first impression is a pleasant one. To ensure memorable welcome and fond farewell and create lasting dining experiences. To manage overall reservations and seating requirements, taking into consideration guests’ preferences and restaurant business needs.

What you’ll do as our newly appointed Head Host/Hostess:

• Greet guests with a warm welcome upon arrival and be the face of the restaurant
• Guide guests through the dining rooms, ensure they are seated comfortably and managed in orderly manner
• Handle all guest interactions with the highest level of professionalism
• Monitor dining rooms for seating availability, service, safety, and well-being of guests
• Answer the telephone in a friendly and courteous manner and to be able to manage and log all reservations and bookings.
• Understand layout, floor plan and different seating styles based on group size and demographic
• Work together with the management and other members of staff in order to ensure top quality service delivery to guests
• Oversee the correctness of bill postings and received payments
• Maintain cleanliness of work areas throughout the day

Rewards and lifestyle benefits:

• A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent
• Growth opportunities in the largest hospitality brand in the world – national and international transfers for the right candidates within Marriott hotels
• Explore Rate – discounted room rates for you, your friends and family in Marriott properties worldwide
• 20% off across food and beverage outlets in Marriott properties worldwide
• 28 days holiday (inclusive of Bank Holidays)
• Recognition programmes and associate awards to appreciate outstanding talent
• Wellbeing and community engagement activities on and off property
• Bike Scheme and Travel Ticket Loan available for all associates
• Workplace Pension Scheme
• Meals on duty, uniform provided and laundered free of charge
• World class training and development programmes tailored to enhancing your skills and help you grow
• Work alongside talented, award winning and experienced hospitality professionals

What we’re looking for:

• A warm demeanour and service-oriented personality
• A team-player attitude
• Positive outlook and dependability
• Previous Food and Beverage experience is desiredhttps://careers.marriott.com/host-hostess-jw-steakhouse-restaurant-jw-marriott-grosvenor-house/job/7F15C1327F92ED4BBC56B3E423209D66