Assistant Executive Housekeeper

At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.

At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.

As part of this precinct, you’ll be joining a collaborative, high-energy that thrives on diversity, creativity, and genuine connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.

At Novotel & ibis Sydney Olympic Park, we’re looking for an energetic and hands on Assistant Executive Housekeeper to help lead our Housekeeping team and ensure our hotels continue to deliver outstanding experiences for every guest, every stay. This is an exciting opportunity for a housekeeping professional ready to take the next step in their leadership career.

Reporting to the Executive Housekeeper, you’ll play a key role in the day to day leadership of the Housekeeping Department, helping to maintain the highest standards of cleanliness, presentation and guest comfort across guest rooms, public areas and back of house spaces. You’ll be a visible leader who motivates the team, drives productivity, manages quality standards and ensures operations run smoothly and efficiently. When the Executive Housekeeper is away, you’ll confidently step into a Department Head capacity and lead the department.

What You’ll Be Doing

• Assisting in overseeing the cleaning and presentation of guestrooms and public areas to ensure exceptional guest experiences
• Supporting the implementation and maintenance of Accor Housekeeping standards, systems and procedures
• Monitoring room cleaning productivity and ensuring departmental targets are achieved
• Handling guest feedback, requests and complaints professionally and efficiently
• Liaising closely with the hotel’s laundry provider to maintain high laundering standards and manage linen, uniforms and guest laundry services
• Managing lost property processes in accordance with hotel policies
• Maintaining accurate stock inventories for linen, guest supplies, amenities and housekeeping equipment
• Ensuring housekeeping equipment is properly maintained and serviced
• Identifying opportunities to improve service standards, increase efficiency and reduce costs
• Leading, coaching and supporting team members to achieve their best every day

• Minimum 2 years of experience in a Housekeeping leadership role within a hotel environment (Supervisor, Assistant Manager or similar).https://careers.accor.com/global/en/job/assistant-executive-housekeeper-in-novotel-sydney-olympic-park-sydney-olympic-park-au-jid-101388