Houseperson

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.

Your Day-to-Day

· Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.

· Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.

· Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.

· Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.

· Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.

· Report to supervisor needed repairs or unsafe conditions.

· Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.

· Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.

· Promote teamwork and quality service through daily communication and coordination with other departments.

· May collect newspaper and other items for recycling.

· May regularly assist with deep cleaning projects.https://careers.ihg.com/en/job-details/?jobref=Houseperson%7cUS%7c165363#172901