Accounts Receivable Executive

Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major Techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 – 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

Prime Function:

• Supervise and coordinate the activities of the Accounts Receivable section.
• To assist the Credit Manager, in efficient and timely collection of receivables.
• Ensure cash receipts, claims, or unpaid invoices are accounted for properly.
• Calculate and enter charges for interest, refunds, or related items.
• Responsible for account statements or other related reports as per the standards.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

Key Responsibilities:

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.

• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure that all personnel are kept well informed of department’s objectives and policies.

Financial Management

• Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Supervise and coordinate activities of the Accounts Receivable section of Grand Mercure Bengaluru at Gopalan Mall.
• Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
• Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
• https://careers.accor.com/global/en/job/accounts-receivable-executive-in-grand-mercure-bengaluru-at-gopalan-mall-bengaluru–jid-101403