Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Are you passionate about the world of events, organized, dynamic, motivated and have excellent interpersonal skills?
Do you have an eye for detail, are ambitious, have an open and positive personality and do you like teamwork?
Then YOU are the candidate we are looking for!
As a Group M&E Supervisor of the Meeting & Events Sales Cluster, you’ll play a key role in supporting the success of the Cluster M&E department. You’ll help drive enquiry conversion, maintain exceptional service standards, and support the development of the team, ensuring every client and guest receives a seamless and memorable experience. We are looking for a new talent to add to our Milan-based team, focused on selling groups for our German, Swiss and Austrian hotels.
Short & Crisp: Do you enjoy selling hotels for meetings, events and groups? Are you curious about the German, Swiss and Austrian market and are looking for an opportunity to showcase your German-speaking abilities, while working in Milan?
We have the job for you!
Here are a few insights into your new job:
Qualifications
Your new tasks:
Enquiry Excellence: Ensure all enquiries are handled efficiently and professionally, meeting Radisson Hotel Group standards and agreed response times.
Sales Conversion: Drive conversion from enquiry through to signed contract, utilising RHG tools, systems, and processes to maximise revenue opportunities.
Team Support & Leadership: Support, coach, and assist team members to ensure the smooth day-to-day running of the Cluster Groups & M&E department.
Client & Guest Experience: Deliver a consistently high level of service, ensuring both property and company standards are achieved.
Sales Culture: Contribute to a proactive, sales-driven environment by identifying upselling, cross-selling, and new business opportunities.
Collaboration: Work closely with colleagues across departments to maximise client satisfaction and resolve challenges with a positive, solution-focused approach.
What we offer you:
What you bring with you:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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