Laundry Supervisor

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POSITION SUMMARY

Under the general direction of the Laundry Manager and in accordance with established Rixos Hotel Policies and Procedures, the Laundry Supervisor is responsible for supervising the daily operations of the Laundry Department. The role ensures the highest standards of cleanliness, efficiency, cost control, and linen care while fostering a positive, safe, and professional working environment.

KEY RESPONSIBILITIES

Laundry Operations

• Supervise daily laundry operations to ensure compliance with hotel standards, procedures, and service quality.
• Monitor outsourced laundry services to ensure quality, timelines, and contractual standards are met.
• Ensure proper setup, operation, and maintenance of all laundry equipment.
• Oversee correct usage, storage, and cost-effective control of laundry chemicals in line with environmental and safety procedures.
• Maintain linen, uniform, and laundry par stock levels to support smooth hotel operations.
• Ensure consistent linen flow to guestrooms, outlets, and back-of-house areas.

Quality & Standards Control

• Inspect linen and uniforms for cleanliness, damage, and defects; recommend repair or replacement when required.
• Ensure laundry staff have full knowledge of textile types and proper handling procedures.
• Maintain uncompromising levels of cleanliness, hygiene, and safety across all laundry areas.
• Ensure proper handling of lost and found items related to laundry operations.

Reporting & Administrationhttps://careers.accor.com/global/en/job/laundry-supervisor-in-rixos-phu-quoc-island-vietnam-phu-quoc-vietnam-jid-100642