Peppers Marysville, part of the esteemed Accor group, is looking for an enthusiastic Guest Service Agent to join our vibrant front office team. Nestled amidst breathtaking landscapes, Peppers Marysville offers guests a perfect escape, with 100 beautifully appointed rooms that connect them to the stunning natural surroundings. Our state-of-the-art conference and event facilities showcase sweeping views of the Yarra Range National Park and Cathedral Ranges, making it the ideal setting for any occasion.
Andiamo Restaurant provides a relaxed and welcoming atmosphere where guests can indulge in the best local produce and signature wines from the Yarra Valley, all while enjoying our serene riverside location. Peppers Marysville is truly a hidden gem, offering an inviting and unique experience for both locals and visitors. Join our team and be part of creating memorable experiences in one of Victoria’s most picturesque destinations.
We are looking for a motivated Guest Service Agent to help us deliver unforgettable experiences. Your role will involve making our guests feel at home from arrival to departure, through thoughtful, personable, and sincere hospitality. You will manage requests with a smile, ensure the accuracy of reservations and accounts, and contribute to maximizing occupancy and revenue. You’ll also handle emails and phone calls efficiently, coordinate transportation and luggage services, recommend local attractions, and assist with porter duties as needed.
As part of our team, you will have the freedom to bring your own unique touches to the guest experience, ensuring no two stays are the same and allowing your hospitality skills to shine. If you are passionate about delivering exceptional service, join our vibrant team at Peppers Marysville.
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Here’s what you’ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately Provide hotel […]
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