In-Room Dining Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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In-Room Dining Manager

Company Description

 

At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

 

Job Description

 

In-room dining is not a convenience, it is a curated, elevated extension of our culinary experience. Leading it requires intention, discretion, and an intuitive understanding of how guests want to feel in their private space.

As In-Room Dining Manager, you’ll oversee an operation that blends restaurant-level food and beverage with quiet precision, emotional intelligence, and impeccable timing. You’ll shape In-Room Dining as a calm, seamless, and indulgent experience, from order taking to delivery, ensuring every interaction feels thoughtful, unrushed, and deeply considered.

Start Date: August 2026
Contract Type: Full-Time, Permanent

What You’ll Be Doing:

Operational Excellence

  • Lead the day-to-day operation of In-Room Dining, ensuring exceptional quality, consistency, and service standards.
  • Oversee daily order flow, timing, and delivery to ensure precise, quiet, and seamless service.
  • Maintain service standards that prioritize discretion, privacy, and emotional awareness.
  • Ensure compliance with food safety, liquor legislation, health regulations and brand standards
  • Partner with Culinary to design menus and offerings that travel well, hold quality, and feel complete in-room.
  • Oversee amenity, VIP and special occasion programs, ensuring thoughtful execution and exceptional presentation.
  • Ensure wellness-forward, dog-friendly, and privacy-led standards are consistently upheld.
  • Manage mini-market / honour-style self-serve concepts on guest floors.
  • Respond confidently and professionally to guest feedback, resolving concerns with empathy and urgency.
  • Partner closely with Culinary, Stewarding, Front Office, Housekeeping and Guest Services to deliver flawless guest experiences.

Team Leadership & Development https://careers.accor.com/global/en/job/in-room-dining-manager-in-rimrock-banff-emblems-collection-banff-canada-jid-103030

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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