In Room Dining Serve

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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In Room Dining Serve

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

  • Be charming by being approachable, having confidence and showing respect.

  • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
    of getting things done.

  • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Job Overview

Deliver room service food and beverage orders to guest rooms, replenish and count mini bar inventory; also assist in the maintenance of room service area and equipment.

Duties and Responsibilities

  • Complete guest payment transactions as outlined in cash and charge procedures.      Document legibly the guest’s order information on guest checks.
  • May answer room service phones and record orders; utilize up-selling techniques to increase sales.
  • Promote teamwork and quality service through daily communication and coordination with other departments.  Coordinate VIP amenity deliveries with appropriate departments.
  • Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
  • Delivers and serves food and beverages to hotel guest’s room; set up and serve the order in the guest’s room according to specifications and standards.
  • Describe all menu items; methods of preparation and prices as needed.      Work within policy to accommodate guest’s special food requests.
  • Delivery and retrieval of room service trays.https://careers.ihg.com/en/job-details/?jobref=In+Room+Dining+Server+-+ON+CALL%7cUS%7c166094#173585

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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