Doorperson

Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury

Sofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. Following a transformative refurbishment, the hotel has entered an exciting new chapter, seamlessly blending its rich heritage with contemporary luxury to create one of Sydney’s most sought-after destinations.

Guided by Sofitel’s signature French zest and elegance, and inspired by the vibrant energy of Sydney, we create memorable experiences that are both sophisticated and distinctly local.

Featuring 436 beautifully redesigned rooms and suites, the exclusive Club Millésime executive lounge, 14 versatile event spaces and four exceptional dining venues, Sofitel Sydney Wentworth offers guests a truly elevated luxury experience.

As the Hotel Driveway Host, you’ll be at the heart of our guest experience, welcoming visitors as they arrive, assisting with luggage and valet services, and ensuring every arrival and departure runs smoothly. No two days are the same, you’ll be constantly interacting with guests, providing directions and recommendations, coordinating vehicle movements, and working closely with the Front Office team to create memorable experiences.

• Welcome guests on arrival and assist with luggage, directions, and special requests.
• Coordinate vehicle arrivals and departures, keeping the hotel driveway running smoothly and safely.
• Deliver personalised service by anticipating guest needs and responding promptly to requests.
• Support the Bell Captain with luggage handling, guest assistance, and the smooth coordination of arrivals and departures.
• Maintain a polished and welcoming entrance area that reflects our premium guest experience.
• Work closely with Front Office and Concierge teams to ensure seamless arrivals and departures.
• Thrive in a fast-paced environment, balancing multiple priorities while staying calm, professional, and guest-focused.
• Contribute to a positive team culture and help create exceptional experiences for every guest.

• Previous experience in a similar commissionaire or guest services role within a luxury hotel, premium service environment, or corporate hospitality setting is highly regarded
• Highly organized with strong time management skills and the ability to prioritize multiple tasks effectively
• Keen eye for detail with a commitment to maintaining impeccable standards in all aspects of the role
• Excellent verbal and written communication skills with the ability to interact professionally with guests and colleagues
• Strong problem-solving abilities and sound decision-making skills to handle guest requests and operational challenges
• Passion for delivering personalized, luxury service with a genuine focus on guest satisfaction
• Flexibility to work a rotating roster, including weekends and public holidays, to support continuous operations.

Why Join Sofitel Sydney Wentworth?

https://careers.accor.com/global/en/job/hotel-doorperson-in-sofitel-sydney-wentworth-sydney-australia-jid-99458