Room Attendant

At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved. 

https://www.rimrockcareers.com/

As a Room Attendant, you bring the Rimrock’s signature standards of care to life through meticulous, thoughtful, and high-quality room presentation. You ensure every guest enters a space that feels immaculate, welcoming, and prepared with precision. This role is rooted in consistency, accuracy, quiet excellence and you find satisfaction in doing things the right way, every time.

This role is about steady, focused work, delivered with care. You thrive in structure, value routine, and excel in environments where quality and attention to detail matter above all.

Start Date: August 2026

What You’ll Be Doing:

Room Presentation & Cleaning 

• Clean and maintain guest rooms to the highest standards, ensuring all surfaces, linens, and amenities reflect Rimrock’s elevated expectations.
• Replenish towels, linens, guest supplies, and amenities in alignment with hotel brand guidelines.
• Perform turn-down service and deliver personalized touches when required.
• Ensure all tasks are completed with consistency, care, and accuracy.

Safety, Maintenance & Reporting 

• Report damages, repairs, maintenance needs, or unusual guest room conditions promptly to supervisors.
• Follow all safety, hygiene, and sustainability procedures, including correct use of cleaning chemicals and equipment.
• Respect guest privacy and ensure confidentiality at all times.

Operational Excellence 

• Complete daily task assignments methodically, ensuring rooms are cleaned within expected timeframes and to quality standards.
• Maintain housekeeping carts, equipment, and storage areas in clean, organized condition.
• Support team members as needed to ensure smooth, efficient housekeeping operations.