Groups & Events Coordin

The Hoxton, Charlottenburg (Berlin) – Groups & Events Coordinator (m/f/d)

Our Berlin home features 234 bedrooms, a lively bar, and The Apartment – our unique meetings and events concept designed for creative gatherings and brand experiences.

We are now looking for an experienced Groups & Events Coordinator to join our team and support the continued growth of our groups and events business. Reporting to the Groups & Events Manager, you will play a key role in driving revenue through the reactive (and occasional proactive) management and conversion of group, meeting and event enquiries.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

What you’ll do

• Own and manage your Groups & Events enquiries from first contact through to execution — handling calls and emails, responding promptly and ensuring every client receives a memorable first impression of The Hoxton and Ennismore.
• Manage your own booking pipeline, from proposal creation and contract management through to rooming lists, detailing and final invoicing.
• Build strong relationships internally and externally, always keeping the guest experience at the heart of everything you do.
• Coordinate all aspects of confirmed meetings and events with operational teams, ensuring expectations are clear, documented and delivered.
• Prepare and distribute weekly function sheets and confidently present them in the weekly operations meeting.
• Conduct on-property show rounds and client planning meetings.
• Proactively build long-term client relationships, identifying opportunities for repeat business and tracking year-on-year trends.
• Oversee key administrative elements including deposits, billing, and actualising events accurately in the system.

What we’re looking for…

• Previous experience within hotel Groups & Events, or Reservations — you’re confident managing bookings and ready to take ownership of your own groups.
• Someone with seriously strong attention to detail who thrives on staying organised in a fast-paced environment.
• You speak German and English fluently; any other languages are a plus.
• Confident using systems such as Outlook, Excel and Word (experience with OPERA and/or Delphi is a plus).
• A natural relationship builder — you’re professional, personable and know how to build trust with both clients and internal teams.https://careers.accor.com/global/en/job/groups-and-events-coordinator-m-f-d-in-the-hoxton-berlin-berlin-germany-jid-103559