Supervisor – All Day Dining

Mandarin Oriental The Landmark, Hong Kong is looking for Supervisor to join our F&B Service team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Intimate, contemporary and stylishly placed in Hong Kong’s financial and fashion address, Mandarin Oriental The Landmark, Hong Kong sets the standard for luxury lifestyle sophistication, offering tranquil retreat for business and leisure travelers alike with its 109 spacious rooms and suites designed by Joyce Wang. Recognized as one of the city’s most premium dining destinations with the triumph of eight Michelin stars on the 7th floor, the Hotel is currently partaking in a transformative project of the LANDMARK complex and poised to elevate exceptional lifestyle experiences in 2026.

About the job

Based at Mandarin Oriental The Landmark, Hong Kong within F&B Service Department in Hong Kong, the Supervisor is responsible for the smooth operation each day and improves the standard of service. Supervisor reports to the Senior Assistant Manager.

As Supervisor, you will be responsible for the following duties:

• Conduct daily hygiene and cleaning checks in all areas of restaurant
• Monitor the food & beverage is delivered to guests in accordance with our standards and quality.
• To ensure that all tables are prepared to the reservation list specifications prior to guest arrival.
• To ensure that colleagues are aware of any special attention, occasions, or concerns that may affect the sections during service
• The ability to have a high level of food and beverage knowledge therefore able to discuss with guests and train colleagues including the co-ordination of tasting new products with pick-up charts.
• Communicate information via regular team briefings
• Keep track on restaurant’s stores inventory
• To be aware of and adhere to company policies and statutory requirements with regards to health and safety, sanitation, fire procedures and HACCP
• Assist in the overall supervision and control of the activities of the restaurant
• Make suggestions to improve the efficiency of the operations that will benefit our colleagues
• https://careers.mandarinoriental.com/jobs/supervisor-all-day-dining-hong-kong-hong-kong-island