JOB SUMMARY
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years’ experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
• Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Schedules Event Services staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Executing Event Services Operations and Maintaining Inventories
• Attends pre-event meetings as needed to understand group needs.
• Establishes consistent standards for meeting room sets and VIP meeting room sets.
• Conducts function room inspections prior to each function to verify the room is set according to specifications.
• Maintains cleanliness and sanitation standards in all event operation areas.
• Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event.
• Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers).
• Coordinates routine maintenance to verify a quality meeting facility.
• Resolves issues and/or suggest alternatives to previous arrangements if necessary.
https://careers.marriott.com/event-operations-manager/job/F0C1D92B7A454C297791AD9D95DECE44
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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