Turndown Attendant

Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa introduces Boston to world-acclaimed and unique Mandarin Oriental therapies.

About the job

Based at the Mandarin Oriental, Boston within the Housekeeping Department in Boston, Massachusetts, the Turndown Attendant is responsible for the overall cleanliness or all guestrooms that they are assigned to clean.

The Turndown Attendant reports to the Executive Housekeeper.

As On-Call Turndown Attendant, you will be responsible for the following duties:

• Place the finishing touches on our hotel rooms for a comfortable and restful evening.
• Turn down beds, draw curtains, and refresh towels, ensuring everything meets our high housekeeping standards of cleanliness and presentation.
• Provide warm, professional service to guests, whether addressing their questions or handling special housekeeping requests.
• Other duties as assigned.

As a Turndown Attendant you will work evening shifts.

As On-Call Turndown Attendant, we expect from you: 

• Possess 1-2 years of experience in the Housekeeping department of a luxury hotel or residential property
• Reading, writing, and oral proficiency in the English language
• Strong interpersonal communication skills
• Ability to work a flexible on-call schedule to include weekends and holidays.

Compensation

The hourly rate of pay for this position is $32.95.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Local Benefits

• A competitive salary and benefits package
• Meals served while on duty
• Discounted colleague parking available
• Complimentary uniform launderinghttps://careers.mandarinoriental.com/jobs/on-call-turndown-attendant-boston-massachusetts-united-states