Operations Supervisor

Additional Information: This hotel is owned and operated by an independent franchisee, Ironwave Management. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
• Contact the appropriate individual or department to resolve guest calls, requests, or problems.
• Implement company programs and supervise the daily operations of the Front Desk, Breakfast, Bar, and Kitchen to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure optimal quality service and hospitality are provided to the hotel customers.
• Uses suggestive selling techniques to sell room nights and increase occupancy and revenue.
• Train, direct the work of, and resolve issues/problems of the Front Desk and Food and Beverage team members to ensure a quality operation.
• Adhere to company credit limit/floor limit policies.
• Complete designated cashier and closing reports in the property management systems.
• Build strong relationships with all direct reports in addition to Sales, Engineering, and housekeeping staff to assist when short-staffed and during high volume periods.
• https://careers.marriott.com/operations-supervisor/job/8C113F046830C7214702564A3903C00C?utm_source=marriottcareers&utm_medium=referralwebsite