Operations Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Azul Hospitality Group. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

• Coordinate, direct, and manage the hotel operations to achieve maximum profitability, ensure guest satisfaction, protect the financial assets of the business, and maintain the building.
• Work directly with the hotel’s Management Team to manage all activities of the property including employees, maintenance, sales, and profit/loss controls, as well as working to ensure the hotel is maximizing profitability.
• Maximizes hotel revenues through up-sell program, occupancy strategies, and outlet revenues.
• Set quarterly goals for each department and monitor the progress towards achieving these goals.
• Ensure that service and product quality standards are met in all areas of the hotel.
• Maintain standards of guest services and a consistent positive guest experience.
• Oversee the Guest Service program – responding to guest needs, adjusting, liaison between brand GSS and property.
• Ensure that all staff duties are completed in accordance with established policy and procedure, i.e., proper public relations
• https://careers.marriott.com/operations-manager/job/P1-7130100-0