General Manager

Social is where energy, craft, and hospitality converge. From sunlit afternoons to vinyl-fueled nights in the hidden Listening Room, this is a space for hospitality professionals who thrive on curiosity, connection, and rhythm.

Here, cocktails tell stories, music sets the mood, and guests are invited to linger. You’ll work shoulder-to-shoulder with a passionate team, guiding memorable experiences through service, personality, and attention to detail. Every shift is hands-on, high-energy, and designed to delight.

Start Date: May 2026
Contract Type: Full-Time
Pay Rate: $71,000 – $77,000 per year, dependent on experience.

Key Responsibilities 

Operational Leadership 

• Lead all front-of-house bar operations across the main bar, lounge, and Listening Room.
• Set, uphold, and evolve service standards that reflect energy, intention, and refined execution.
• Oversee scheduling, labor strategy, and daily operational readiness for a high-volume, beverage-led venue.
• Manage inventory, cost controls, supplier relationships, and operational systems.
• Ensure compliance with health, safety, licensing, and brand standards.

Experience & Storytelling 

• Champion a cocktail-first program, including seasonal menus, large-format serves, wellness-forward creations, and rare spirit experiences.
• Own the Listening Room experience; discreet entry, ritual-led pours, curated vinyl, and storytelling-driven service.
• Collaborate closely with Culinary, Entertainment, and Leadership teams to shape pacing, mood, and guest flow.
• Maintain consistency of tone; confident, curious, and intentional, from day service through late-night energy.

People Leadership & Development 

• Lead, coach, and develop bartenders and service staff through mentorship, trust, and accountability.
• Inspire commitment and high performance by enrolling buy-in rather than directing through authority.
• Foster a culture of ownership, creativity, and emotional intelligence.
• Act as a visible, composed leader in the room, especially during high-energy or high-pressure services.

https://careers.accor.com/global/en/job/general-manager-social-bar-and-listening-room-in-the-rimrock-resort-hotel-banff-banff-canada-jid-83797