Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, volcanic landscape, and subtropical gardens blend seamlessly with architecture inspired by Moorish design. Featuring 462 guest rooms and suites—located within the vibrant Citadel and the exclusive Retreat—guests enjoy breathtaking views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. This five-star destination is home to an award-winning culinary offering, ranging from casual dining to Michelin-starred cuisine. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama’s golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas.
JOIN OUR TEAM!
…as a Guest Relations Supervisor at The Ritz-Carlton Abama Resort, Tenerife.
Who we’re looking for…
Are you passionate about leading teams and creating unforgettable guest experiences? As a Guest Relations Supervisor, you will oversee the daily operations of the Guest Relations department, ensuring every interaction reflects The Ritz-Carlton Gold Standards. You will inspire, coach, and support your team while anticipating guest needs, delivering personalized service, and ensuring the highest levels of guest satisfaction. If you are a hands-on leader with a passion for luxury hospitality and service excellence, we’d love to meet you.
Your responsibilities will include…
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
CANDIDATE PROFILE * Excellent command of Turkish & English is required. * University degree in Linguistic, Hotel and Restaurant Management, Hospitality, Business Administration, or related major * No work experience required POSITION SUMMARY * Operate telephone switchboard station in order to answer telephone calls. * Process guest requests for wake up calls, screening calls, […]
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their […]
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their […]
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do […]
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency […]
