Assistant Director of Sales

Mandarin Oriental Pudong, Shanghai is looking for an Assistant Director of Sales to join our Sales team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resort sand residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the Banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.

About the job

Based at the Mandarin Oriental Pudong, Shanghai within the Sales Department, The Assistant Director of Sales reports to the Director of Sales.

As Assistant Director of Sales you will be responsible for the following duties:

• Explore new sources of business by developing new contacts
• Seek and contact new potential clients through:
  • Direct enquiry
  • Sales leads – local and overseas
  • Sales Blitz
• Be responsible for room night and revenue production from allocated accounts
• Entertain executives and secretaries of potential corporate companies and in-house guests to ensure future business to the hotel
• Monitor own accounts’ monthly production
• Monitor competitors’ performance where it relates to their particular market segment
• Update all Delphi Sales account profiles and contact people after every call to maintain a proper profile of all accounts
• Attend daily sales briefings and weekly sales meetings
• Participate in familiarization visits and entertain as and when required
• Entertain executives and secretaries of potential travel companies and in-house guests to ensure future business for the hotel
• Conduct on-site inspections for the existing or prospective travel influencers, decision makers and end users
• Be aware of current market trends and supply competitor activity information to the Director of Sales & Marketing
• Participate in sales trips and, when required, complete all sales reports within 1 week of trip
• https://careers.mandarinoriental.com/jobs/assistant-director-of-sales-shanghai-china