Discover a limitless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in several countries and become part of our extensive global family.
Discover some of the benefits we offer:
Job Mission:
Responsible for receiving clients and guests at the hotel.
Main Functions:
• Greet the customer cordially, check them in, and provide them with the necessary information.
• Perform check-out according to established procedures, paying attention to the payment method and offering the quality questionnaire for the guest to evaluate their stay.
• Be responsible for closing your cash register (credit cards, invoicing, cash, foreign currency, etc.) and expense reports;
•Provide various information about products and services offered by the Hotel, as well as information about other hotels in the chain and tourist offers in the region (culture, shopping, gastronomy, etc.);
• Attend to the various needs of guests, such as: purchasing tickets, running errands, sending packages, confirming flights, etc.;
• Make reservations in person, by phone, fax or email, requesting the necessary data and documents for their confirmation and guarantee;
• Transmit requests made at Reception to Serviexpress or, in its absence, to the responsible sector, maintaining all controls.
• Read, record, and resolve incidents, ensuring excellent communication between shifts
Experience and Knowledge:
• Completed technical or university degree in Tourism or Hotel Management.
• Minimum of 2 years’ experience, preferably in similar positions, in the hotel or customer service sector.
• Fluent-advanced level of English is essential.
• Availability to work rotating shifts.
• Knowledge of computer science or hotel software.
https://careers.melia.com/job/Lima-Recepcionista-Meli%C3%A1-Lima/1411053433/
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Discover a path without borders at Meliá, where the possibilities for growth and development are endless. Immerse yourself in a journey that will take you to work in diverse countries and become part of our extensive global family 🚀 Discover some of the benefits we offer: My MeliáRewards: Participate in our exclusive loyalty program, […]
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