Director of Catering

About the location:

Four Seasons Hotel Seoul is located in the heart of Seoul, offering world-class customized services and sophisticated features based on its craft and expertise. The Hotel, standing tall with 29 glittering stories, is meant to look like an ancient Korean palace of old, but stylized and brought into the 21st century. Classic Korean nature motifs and modern aesthetics adorn the décor, reflecting the surrounding mountain backdrop and views of Gyeongbokgung and Changdeokgung Palaces. The Hotel features 8 distinct restaurants and bars, including award-winning Yu Yuan and the secret speakeasy Charles H., ranked as the Best Bar in Korea and one of the Asia’s 50 Best Bars. The rest of the hotel is equally stunning with the works of over 130 Korean artists featured throughout the establishment. From contemporary art and pottery pieces in the rooms and halls to the intricate three-dimensional Korean ship created out of hundreds of ivory-colored buttons by Ran Hwang, Four Seasons Hotel Seoul has held the top spot as Seoul’s leading luxury hotel and rightfully so.

Director of Catering
Full time
Position: Department Head
Four Seasons Hotel Seoul

The Four Seasons Hotel Seoul is looking for a Director of Catering who leads and directs the team to solicit business and to handle and manage all incoming events inquiries with handling of the groups in adhering to the service standards. As the team leader, he/she is responsible for managing the team to convert positive event business into sales, as well as optimizing function space utilization to maximize event to revenue to achieve the total catering revenue goals.

Functions:
Sales Functions
1.    Leads and directs sales managers to respond and manage all incoming events inquires in adhering to the service standards.
2.    Manages leads and responsible for leads solicitation
3.    Manages the entire sales services process
4.    Manages the entire group handling process in adhering to the service standards
5.    Provides sales leadership and support to the team in probing for decision and sales negotiation to increase business conversion rate.
6.    Supervises lead qualification and proposal follow up by the team to accurately manage business forecast
7.    Responsible for business forecast and pick up to achieve catering goals.
8.    Executes events sales action plans to capture and convert positive business into sales.
9.    Be knowledgeable of regional, national and industry wide events or exhibitions for sales forecast and business review.
10.    Builds business rapport with top accounts
11.    Revenue management, Group Resume and BEO meetings.
12.    Actively prospect and solicit, develop, and maintain local corporate catering accounts through telephone, personal sales calls, trade shows, and on-site entertainment.

Revenue Management

https://careers.fourseasons.com/us/en/job/REQ10383537/Director-of-Catering