F&B Service Expert

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining our Lobby Lounge team as a Food & Beverage Attendant we not only meet, but also exceed, our guests’ expectations – you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

The Food and Beverage Attendant provide exceptional service across a variety of food and beverage operations including in-room dining, lobby lounge and breakfast service. This versatile role requires a high level of flexibility, attention to detail, and the ability to multitask effectively to ensure a top-notch experience for all guests.

Job description:

• Greet and engage guests in a friendly, professional manner.
• Take and process food and beverage orders, offer recommendations, and address guest inquiries or concerns.
• Ensure prompt, accurate service with high standards of presentation.
• Monitor inventory, assist with ordering and restocking, and rotate stock to reduce waste and ensure freshness.
• Polish cutlery and other items to maintain cleanliness and quality.
• Collaborate with kitchen, bar, housekeeping, and front-of-house teams to ensure smooth operations.
• Attend staff meetings and training sessions as needed.
• Adhere to all health, safety, and hygiene regulations, and report maintenance or safety issues promptly

About You: 

• An up-to-date Victorian RSA
• Relevant experience in a similar role
• Barista skills highly regarded
• Basic wine knowledge highly regarded
• Ability to prepare essential cocktails
• Working rights in Australia https://careers.marriott.com/f-b-service-expert-lobby-lounge/job/71E94A3AC