Food & Beverage Team Leader

Nestled in the heart of Wellington’s CBD, offering 139 spacious guest rooms with contemporary furnishings and stunning Harbour views. Ideal for family focused executives, business and leisure groups. Novotel’s contemporary boardroom offers providing a discreet and convenient location.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

We are on the lookout for our next Food and Beverage Team Leader! Come and join our dynamic team, where we pride ourselves on delivering exceptional service and creating memorable dining experiences. We are seeking a passionate and experienced Food and Beverage Team Leader to oversee our dedicated team and ensure the highest standards of service and guest satisfaction.

• Assist in leading and supervise the food and beverage team to deliver efficient, friendly, and professional service.
• Ensure all food and beverage services adhere to established standards and procedures.
• Build strong relationships with VIP and regular guests to anticipate and fulfil their needs.
• Coordinate with the kitchen brigade to ensure timely and accurate service delivery.
• Manage shift revenue, completing cash/charge summaries to balance daily activities.
• Implement systems to protect and maintain control of service equipment, accurately recording breakages and conducting regular stock takes.
• Maintain high standards of hygiene and cleanliness in all Food & Beverage areas.
• Ensure room service trays and trolleys are set up correctly and collected promptly.
• Train and develop staff to ensure competence in service procedures and the ability to maximise sales.
• Ensure accurate guest billing following hotel procedures, posting correct charges.

This is a Part Time position with a minimum of 8 hours per week. 

• Knowledge of Food and Beverage service, previous experience in a similar role is preferred.
• A team player with a passion for customer service
• https://careers.accor.com/global/en/job/food-and-beverage-team-leader-in-novotel-wellington-wellington-new-zealand-jid-105733