Learning and Development Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Learning and Development Manager

Be part of our award winning team at one of Europe’s most iconic and prestigious five star hotels

JW Marriott Grosvenor House Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 95th anniversary in 2024. JW Marriott Grosvenor House London welcomes celebrities, royalty and business leaders to Mayfair throughout its history and continues to do so. Our guests are able to experience modern luxury in a place where they can be mindful and present, indulge in the inspired service and nourishing surroundings.

We are currently recruiting for Learning and Development Manager. Join our amazing and diverse team and grow your career with Marriott International, the world’s largest and most celebrated hospitality brand.

As a Learning and Development Manager (L&D), you’ll identify training and development needs of hotel associates, provide a consistent high standard of training to the whole hotel to achieve business goals. You will drive and communicate JW Marriott and Marriott International brand values. All training and development activities are strategically linked to the organization’s mission and vision to ensure the highest levels of operational quality assurance is achieved.

Training programs focus on a variety of topics including product knowledge, company and brand philosophy, health and safety, customer service and leadership skills.

Experience: 

  • Previous L&D experience, ideally within the hotel industry.
  • Passion for designing and delivering training whilst supporting our L&D strategies.
  • Excellent grasp of L&D trends and best practices.
  • Well-developed personal skills and project management skills.
  • User of Outlook, Word, Excel, PowerPoint – strong computer skills required.
  • Previous hotel operations experience preferred.

Skills and Knowledge:

  • Strong communication (verbal, listening, writing) and presentation skills with the ability to engage and inspire learners.
  • Effective influence and coaching skills
  • Strong business acumen and focus on results.
  • Highly organized and efficient approach required
  • Stress tolerance, adaptability, and flexibility.
  • Maintain a high level of Integrity.
  • Business acumen and focus on results.

Education or Certification:

https://careers.marriott.com/learning-and-development-manager-jw-marriott-grosvenor-house/job/77CDE224DEA104DD1EB2F13AC134D2A8

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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